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The AI promise was automation. The reality? Managing digital workers

The AI promise was automation. The reality? Managing digital workers

The AI promise was automation. The reality? Managing digital workers

When artificial intelligence agents first arrived, they came with a tantalising promise: autonomous “digital workers” that would finally free humans from corporate drudgery. As businesses across Asia are discovering, however, the reality is quite the opposite – more work, new friction and a whole new layer of management. When Xiao Mengjie, an AI product marketing manager at a Big Tech firm in…

www.scmp.com/tech/big-tech/article/3371246/ai-promise-was-automation-reality-managing-digital-workers?utm_source=rss_feed

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