Human Resource Manager

Fire And Ice Pizzeria is an established restaurant in Kathmandu, renowned for its authentic Italian cuisine, quality service, and longstanding presence in the hospitality industry. We are seeking an experienced and proactive Human Resources Manager to oversee our HR functions, strengthen employee accountability, ensure compliance with labour laws, and support the smooth operation of our business. Key Responsibilities 1. Human Resource Management Manage the complete employee lifecycle, including recruitment, onboarding, orientation, transfers, promotions, and separation. Maintain accurate employee records, personal files, attendance records, leave records, and employment documentation. Develop, implement, and regularly update HR policies, procedures, employee handbooks, and workplace guidelines. 2. Recruitment and Manpower Planning Coordinate with department heads to identify staffing requirements and prepare manpower plans. Manage job postings, candidate screening, interviews, reference checks, and selection processes. Ensure adequate staffing across departments and coordinate timely replacements for vacancies and unexpected absences. 3. Employee Relations and Discipline Promote a professional, respectful, and accountable workplace culture. Address employee grievances, workplace conflicts, misconduct, absenteeism, and disciplinary matters fairly and confidentially. Ensure complaints and operational concerns are properly documented, investigated where necessary, and reported to Management promptly. Advise department heads on staff management, performance concerns, and appropriate disciplinary procedures. 4. Labour Law and Statutory Compliance Ensure HR practices comply with the Nepal Labour Act, 2074, Labour Rules, Social Security Fund (SSF) requirements, and other applicable regulations. Manage employment contracts, probation, working hours, overtime, weekly offs, public holidays, leave entitlements, and statutory benefits. Ensure proper documentation and lawful procedures for warnings, suspensions, performance improvement plans, and employment separation. Coordinate employee settlements, final payments, clearance procedures, and required documentation in accordance with applicable laws. 5. Performance Management and Staff Development Establish and monitor performance appraisal systems and employee development plans. Work with department heads to set clear responsibilities, reporting structures, and performance expectations. Identify training needs and coordinate staff training on service standards, workplace conduct, hygiene, safety, and professional development. Monitor employee performance and recommend appropriate corrective or development measures. 6. Payroll, Attendance and Employee Benefits Supervise attendance, leave, overtime, payroll inputs, and employee benefit records. Coordinate with Finance to ensure accurate and timely salary processing, statutory deductions, SSF contributions, and other applicable payments. Monitor absenteeism, staff turnover, overtime costs, and manpower-related expenses. 7. HR Reporting and Management Support Prepare regular HR reports covering headcount, recruitment, turnover, absenteeism, overtime, disciplinary cases, training, and employee-related costs. Provide Management with practical recommendations to improve employee productivity, discipline, retention, and workforce planning. Maintain strict confidentiality of employee information and sensitive management matters.